Portfel
Grupo Primo · Fintech · Investment advisory tool · 2024
My role
Design Lead and Senior Product Designer
Scope
Discovery, product strategy, UX, UI, visual identity, design system
Team
1 UX Researcher · 1 Mid-level PD · 1 Senior PD
Duration
6 months
Strategy Discovery Greenfield product Complex UX Visual identity Design system Team leadership Stakeholder alignment
The real problem

Portfel is Grupo Primo's investment advisory arm. After completing financial education courses, clients are referred to Portfel's consultants to invest their money. The brief was simple: build a portfolio balancing tool for consultants. Nothing existed, the starting point was a basic extranet with no functionality.

Portfel operates with a proprietary methodology defining specific allocation targets across asset types. When portfolios drift from those targets, consultants needed to identify and correct imbalances, while understanding the cascading effect of every adjustment before making it. We scoped the first module around this core need, with the larger platform vision documented for future phases.

Core challenge
A change in any portfolio line cascades across allocations, totals, health indicators and methodology compliance, all in real time.
What I delivered
Balancing tool, client onboarding flow, client report template, visual identity, UI kit, proto design system and consultant training guide
Deep dive
Investigation

Discovery mapped the consultant's full workflow: how portfolios were monitored, how imbalances were identified, how recommendations were communicated to clients, and how new clients were onboarded. The picture was clear, everything was being done manually, without a unified tool or visual language.

We also mapped the end client's perspective: what information they received, how they understood their portfolio health, and what a trustworthy, legible report would look like for someone who is not a financial expert. That informed both the balancing tool and the report template.

Portfel dashboard
Solution

Balancing interface. The core of the tool. One screen where the consultant sees the full portfolio, makes adjustments, and immediately sees all cascading effects, allocations, totals, health indicators, uninvested dividends. One interaction, full visibility.

Client onboarding flow. Full onboarding flow for new clients, from initial intake through profile definition and first portfolio allocation, structured around Portfel's methodology from day one.

Client report. A generated report sent to end clients summarizing portfolio status, performance and recommendations, translating the advisor's complex view into a clear, trustworthy document for the investor.

Visual identity and design foundation. Portfel had no product identity. We built it from zero, color system, typography, component library, UI kit and proto design system, alongside a consultant training guide.

Balancing interface
Client onboarding
Client report
Visual identity
Visual identity

Portfel had no visual identity before this project. We designed the full product language, color system, typography, component library and iconography, starting from zero. The direction was precision and trust: a tool that feels as reliable as the methodology it supports.

Outcomes
Problem solved
A deeply complex financial operation, portfolio balancing with cascading interdependencies, made legible and actionable in a single interaction. One adjustment, full visibility of all downstream effects.
Built from zero
Visual identity, product design, design system and training documentation, all created from scratch. The foundation for a tool that can grow well beyond the initial balancing module.
Strategic vision
Discovery surfaced the tool's potential as Portfel's central touchpoint with its consultant network. That vision was documented and delivered alongside the MVP scope for future phases.
Visual identity Functional prototype UI kit Proto design system Style guide Client onboarding flow Client report Consultant training guide
Next project
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